Returns Policy

CostumeParty.com offers a return period of 14 days from the ship date. Return Merchandise Authorization (RMA) numbers are required for all returns. Please note that refunds are for the cost of the merchandise only (with applicable 15% restocking fee) and shipping charges are not refundable. We do not offer prepaid shipping label to return, you are responsible for all return shipping costs.

We don't offer exchanges due to quick stock turn over so if you need a different size or costume, you must place a new order for the needed replacement item(s) and return the item(s) you have already received. We ask that you do this because the item you want might be out of stock by the time we receive your return. All appropriate policies apply to all returned items.

• Returned products must be complete in the original packaging with all accessories and resalable.
• All item(s) must be returned via a traceable method with delivery confirmation to ensure we receive your package. Return Merchandise Authorization number must be written clearly outside of the box. Do not write on manufacturer packaging. Items will NOT be eligible for a refund if:
• Item was refused upon delivery.
• An incorrect address was provided by the customer.
• Items are not received on time because the wrong shipping method was chosen by the customer. 
• Special Order items may not be returned.
• All Returned merchandise is subject to a restocking fee of 15%. (shipping and handling charges are non refundable) Items must not have been worn, used or altered in any way.

• The following items are never returnable:
  
• Undergarments,
• Socks and stockings,
• Shoes and boots,
• Dress patterns,
• Costmetics,
• Eyelashes,
• Wigs, beards, mustaches or any artificial hair,
• Prosthetics, fangs or any other fake teeth,
• Party supplies,
• Cigarette holders,
• Prosthetic noses or chins,
  
• CD's, DVD's or video tapes,
• Party kits - must return the complete and unopened kit,
• Any item that has been worn, used or altered.
  

• Original shipping charges for defective or non-defective items are not refundable. All return shipping costs for non-defective items are the customer's responsibility.
• Returns are generally processed within a week of receiving the product back. During Halloween season (October and November) this process may take up to 4 weeks.

Please note: costume styles are subject to change without notice, due to the manufacturer's production. These changes, no matter how slight, are beyond our control. We apologize for any inconvenience this may cause. The Manufacturers do not always notify us of these variations. We will reflect any changes to the costumes in the website descriptions and images as soon as we become aware of them. Thank you for your understanding with this issue.

To obtain an RMA number, please fill return form and be sure to provide the original invoice number, product being returned, and the reason for return.